Hybrid Model: Monday-Thursday fully on site. Friday work remotely.
Possible temp to hire opportunity.
The Coordinator will be responsible for executing logistics for onsite and virtual medical education events and ensuring that commitments are met on-schedule and within budget. In addition, Coordinators are also responsible for:
- Maintaining consistent communication with sales representatives, faculty and internal staff throughout the meeting planning process
- Performing a variety of complicated tasks
- Exercising a wide degree of creativity and latitude
Primary Duties and Responsibilities:
- Coordination of onsite and virtual meetings
- Daily phone and email support up to and including communication with sales representatives and faculty
- Run various report to manage workload effectively and efficiently
- For onsite meetings, individual will partner with other supplier partner to ensure onsite needs are met
- Setting up virtual credit cards for dinner meetings
- Communication with Clients and Faculty
- Review documents for accuracy/ensure compliance requirements are met
- Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met
- Work closely with other team members to ensure successful execution of meetings
- Help the sales force with troubleshooting issues and answering questions
- Manage a very active after-hours duty officer support line
- Post program follow-up to ensure the team has the data necessary for proper close out of a program
- Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)
Competency Requirements:
- Excellent interpersonal skills
- Superior customer service and organizational skills
- Ability to handle a high call and program volume
- Exceptional attention to detail
- Good oral and written communication skills as well as focused listener
- Ability to prioritize, multi-task and to work under tight deadlines
- Demonstrate ability to work in a fast-paced environment
- Ability to work flexible schedules and/or extended hours to meet clients’ business needs
- Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
Other Education/Skills Experience Desired:
- High School or equivalent
- College Degree Preferred
- 5 years’ experience in field or related area
